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Fix me up edgerouter / lite / poe / x

Hi all, FYI,

 

We've been struggling with several 'freeze' failures on the:

 

Edgerouter Lite

Edgerouter Poe

 

and recently, Edgerouter X

 

I"m talking about about a dozen devices failing... I have a stack of them at my desk right now. They were all running 1.7.x and above....

 

We are real supporters of the ubnt edgemax product line, but this really needs to be fixed. 

 

From what I have read on the forum the bootloader might be causing these problems. If I may believe the previous posts it's like waiting for a sh*tstorm that is going to happen eventually and most likely after a power failure....

 

I'm not in the mood/possibility to upload new bootloaders to all my client devices. But on the other hand I believe I have no choice. I suspect they will fail eventually...

 

How are they failing ? 

 

Unable to boot. Devices become totally dumb. Reset feature doesn't do anything. All the ligths are responding like explained in the reset tutorial, but nothing really happens. 

 

So you are kinda stuck...

 

How to repair by the official rules (safe option). - ER-Lite , ER-Poe

 

If you are uncomfortable opening up the device you should request an RMA. 

 

 

How to repair by yourself without the official hassle (quick fix and reliable).

 

On the ER-lite and ER-Poe we have noticed corrupted usb devices, the usb device goes corrupt, don't ask me why, but it does happen.

 

Get a new usb stick, use one u can depend on. We are using 4gb sandisk cruzer. (use any reliable usb disk*)

Open up the device and change the stick. (you will need to remove the usb stick from it's case)

 

*What is reliable ? Something U have used before.... (in my opinion anything that u have mounted lots of time without any problems.)

 

Get a console cable and follow this guide.

 

https://help.ubnt.com/hc/en-us/articles/204959514-EdgeMAX-Last-resort-recovery-of-failed-EdgeOS-device

 

I've repaired a lot of Edgerouters thanks to this tutorial. Credits go out to  and Image may be NSFW.
Clik here to view.
Cheers2

Thank god....

 

What about the ER-X ?, We have had several failures of the device going into 'dumb' state or switch mode. This always after a power failure. Same as the other Edgerouters.

 

Unfortunately we were not able to repair them. After trying several serial options we only got jibberish output. As the price is much lower than the ER-Lite or ER-Poe so we seized efforts...( unfortunately we throw them away as decided by the admin Image may be NSFW.
Clik here to view.
Smiley Sad
)

 

Maybe this has already been fixed with the 1.9 firmware

 

Any helpful response to this topic are welcome, i'm sure lot's of others have experienced these issues.


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